Freo 20 Robot Vacuum & Mop
FlowWash Mopping System
Why does Track Mop take mopping to the next level? Why does Track Mop take mopping to the next level?
Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 60°C hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces. Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 60°C hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces.
Wider coverage, heated water flow, and steady downward pressure. Wider coverage, heated water flow, and steady downward pressure.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
FlowWash real-time self-cleaning rolling track mop system FlowWash real-time self-cleaning rolling track mop system
Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself. Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself.
Reaches every corner. Cleans closer to edges. Reaches every corner. Cleans closer to edges.
The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks. The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
Detects the mess. Adapts the clean. Detects the mess. Adapts the clean.
AI Dirt Detection–Particle AI Dirt Detection–Particle
AI Dirt Detection–Liquid AI Dirt Detection–Liquid
TwinAI Dodge™ Obstacle Avoidance
Human-like vision. AI-powered decisions. Human-like vision. AI-powered decisions.
Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans. Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
Advanced vision. Effortless navigation. Advanced vision. Effortless navigation.
Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments. Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments.
Smart cleaning that works around your pets. Smart cleaning that works around your pets.
Quiet cleaning for peaceful moments. Quiet cleaning for peaceful moments.
Picks up large debris. Adapts to every surface.
Picks up large debris. Adapts to every surface.
31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur. 31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur.
*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.
Powerful on hair. Free from tangles. Powerful on hair. Free from tangles.
DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance. DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance.
*Data provided by lab testing. Actual results may vary depending on conditions. *Data provided by lab testing. Actual results may vary depending on conditions.
Cleans across every height challenge. Cleans across every height challenge.
Up to 1.57 in threshold crossing Up to 1.57 in threshold crossing
3.74 in low-profile reach 3.74 in low-profile reach
Smarter cleaning. Less hands-on.
Smarter cleaning.
Less hands-on.
More cleaning from the same 30-minute recharge. More cleaning from the same 30-minute recharge.
Narwal Freo Mind 4.0 Narwal Freo Mind 4.0
Say “Hey Nawa” Say “Hey Nawa”
Always fresh. Never a chore. Always fresh. Never a chore.
mop washing 100°C Hot Water Mop Washing
*Actual performance depends on the home environment. *Actual performance depends on the home environment.
Precision Narwal App Control Precision Narwal App Control
Pet Care Mode
Support
-
Freo 20 Robot Vacuum & Mop User Manual
Download
What is the FlowWash mopping system, and how is it different from a regular robot mop?
FlowWash is a circulating hot-water mopping system that continuously washes the mop as it cleans. Unlike a regular robot mop that drags a damp pad across the floor, Freo 20 uses a wide crawler-style roller mop rinsed with fresh 60°C hot water through 16 spray holes. It combines continuous fresh-water cleaning with 12N of downward scrubbing pressure and an extending edge mop to tackle stubborn messes and reach deeper into corners—without simply pushing dirty water around your home.
Why mop with 60°C hot water?
Hot water loosens sticky, dried-on, and greasy messes that cold water leaves behind, and it helps sanitize the floor as it cleans. Because the water circulates through the track, the mop stays fresh from the first room to the last — no rewetting the same grime.
How does Freo 20 navigate and avoid obstacles?
Yes. Freo 20 uses the NarMind™ Pro Autonomous System with TwinAI™ dual-camera AI navigation to recognize and avoid common household obstacles. It can detect and navigate around pet waste, charging cables, shoes, toys, and chair and table legs, helping it move smoothly through real-world homes without constantly bumping into clutter. You can also enable Pet Care or Baby Care modes for cleaning tailored to your household.
How strong is the suction, and will it get tangled with hair?
With up to 31,000 Pa of suction power, Freo 20 is designed to pick up dust, debris, and pet hair from both hard floors and carpets. The DualFlow Tangle-Free System combines a conical anti-tangle roller brush with an auto-reversing side brush that helps release wrapped hair before it builds up. That means long hair and pet fur go into the dustbin—not around the brushes—making Freo 20 especially convenient for homes with pets and long-haired family members.
How does the all-in-one base station take care of itself?
After each job the station runs 45–100°C high-temperature self-cleaning, dries the track with 60°C hot air to prevent odor and bacteria, automatically refills the clean-water tank, and empties debris into a 120-day dust bag. The base-station filter is removable, so you can rinse it occasionally.
How often do I have to empty the dust bin?
Most users only swap the dust bag a few times a year. With 120-day auto-empty, Freo 20 deposits debris into a bag at the base station, so day-to-day cleanup is genuinely hands-off.
Product Dimensions Product Dimensions
Freo 20 Freo 20
Robot Robot
(351.2 × 363.5 × 95 mm) 13.8 × 14.3 × 3.7 in
(351.2 × 363.5 × 95 mm)
Base Station Base Station
(431 × 402 × 461 mm) 17.0 × 15.8 × 18.1 in
(431 × 402 × 461 mm)
What’s in the Box What’s in the Box
Rolling Track Mop Rolling Track Mop
Roller Brush Roller Brush
Side brush Side brush
Filter Filter
Dust Bag Dust Bag
Detergent Detergent
Power Cord Power Cord
Scale inhibitor Scale inhibitor